Questions, answered.

A valid Nigerian driver’s licence held for at least two years, a government-issued ID (NIN, passport or voter’s card), and a recent utility bill. You can upload all three to your dashboard before pickup so handover takes minutes, not an hour.

Self-drive renters must be 23 or older with two full years on their licence. Chauffeured bookings have no age requirement — anyone can be driven.

We do. Delivery is free within Lekki; anywhere else in Lagos is charged by distance and calculated before checkout. Airport pickups at Murtala Muhammed include meet-and-greet and waiting time.

Yes, with prior approval. Interstate trips carry an adjusted rate and, for some vehicles, a mandatory chauffeur — tell us your route and we will confirm within the hour.

Yes. The amount depends on the vehicle and is shown clearly before you pay — it is never bundled into the rental price. It is refunded in full after the return inspection, provided the vehicle comes back in the condition it left in.

Card, USSD or bank transfer through Paystack, or a dedicated account number issued to you so transfers reconcile automatically. Approved customers can also arrange to pay on collection.

No. The quote you see is itemised — base rate, chauffeur, insurance, delivery, VAT — and the total is what you pay. Fuel is the only running cost that stays yours on self-drive.

More than seven days before pickup you receive a full refund. Between 72 hours and seven days, 75%. Between 24 and 72 hours, 50%. Under 24 hours the rental is non-refundable — but your security deposit is always returned in full.

Yes, from your dashboard or a WhatsApp message. We check whether the vehicle is free for the extra days and show the additional cost before you confirm. If it has been reserved by someone else, we will offer you a comparable vehicle instead.

Call the 24/7 line. For anything that stops the trip we bring you a replacement vehicle rather than a repair appointment — your booking continues, the paperwork is ours.

Every rate includes comprehensive cover. Basic carries a standard excess; Premium (+8%) reduces it; Zero Excess (+15%) removes it entirely, so a clean accident report costs you nothing.