Questions, answered.

A valid Nigerian driver’s licence and a government-issued ID (NIN, passport or voter’s card). You can upload them to your dashboard before pickup so handover takes minutes.

Self-drive renters must be 23 or older with two full years on their licence. Chauffeured bookings have no age requirement, so anyone can be driven.

We do. Delivery is free within Ikoyi down to Sangotedo; anywhere else in Lagos is charged by distance and calculated before checkout. Airport pickups at Murtala Muhammed include meet-and-greet and waiting time.

Yes, with prior approval. Interstate trips carry an adjusted rate and, for some vehicles, a mandatory chauffeur. Tell us your route and we will confirm within the hour.

Yes. The amount depends on the vehicle and is shown clearly before you pay. It is never bundled into the rental price. It is refunded in full after the return inspection, provided the vehicle comes back in the condition it left in.

You can pay by card, USSD or bank transfer through Paystack. For bank transfers you may also receive a dedicated account number, so your payment is matched and reconciled automatically.

No. The quote you see is itemised: base rate, chauffeur, insurance, delivery and VAT. The total is what you pay. Fuel is the only running cost that stays yours on self-drive.

Cancel at least 72 hours before your pickup date and the rental is refunded in full. Less than 72 hours before pickup, the rental is non-refundable. Your security deposit is always returned in full either way.

Yes, from your dashboard or a WhatsApp message. We check whether the vehicle is free for the extra days and show the additional cost before you confirm. If it has been reserved by someone else, we will offer you a comparable vehicle instead.

Call the 24/7 line. For anything that stops the trip we bring you a replacement vehicle rather than a repair appointment. Your booking continues and the paperwork is ours.

Every rate includes comprehensive cover. Basic carries a standard excess; Premium (+8%) reduces it; Zero Excess (+15%) removes it entirely, so a clean accident report costs you nothing.